Maltese Sports Policies

Ordering Online

Ordering online with us is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. We encourage you to feel comfortable using your credit card to conduct business on our site. If you wish, you may also contact us to arrange other payment options. For non-credit card orders, just complete your order thru the site and then print the e-mail that is sent to you following the completion of your order. Include a copy of this e-mail, with your payment, and mail both to our address which will be included in the e-mail and can also be found on our Contact page.

Returns Policy

All Returns or Exchanges must be completed within 60 days of the original shipping date for replacement, refund or store credit. All items must be unused and the original packaging and tags need to be included with returned items.

A Return Authorization Number must be returned before returning any item. All packages that are shipped to us without a Return Authorization Number will not be accepted without prior approval.

Parcels may be shipped back in the original boxes; otherwise any plain unmarked box may be used. Please make sure there are no previous shipping labels or other information on the outside of the parcel. Customers are responsible for freight charges both ways on all returns. We will not accept any parcels freight collect or COD. We will process your refund by the original method of payment within 7 days of receipt of the returned package.

Defective Merchandise

Any product that has been used and is alleged to be defective will be subject to our inspection/approval in order to receive a refund. Our decisions are final.

Exclusions

Custom and/or special order items are not exchangeable or returnable.

If you have any questions or comments regarding our return policy, please E-Mail us or call us at 1-213-973-9242.

Site Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available to us. We do not store financial information, such as credit card numbers, or personal information, such as social security numbers, on this site.

Your Privacy is Important

We have created this privacy statement in order to demonstrate our firm commitment to privacy. the following discloses our information gathering and dissemination practices for this web site. Our site uses cookies to keep track of our shopping cart. We use cookies to identify you so that we can retrieve your information so that you don't have to re-enter it each time you visit our site. Our site's registration form requires users to provide us with contact information, like their name and e-mail address, along with unique identifies. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary, if they have subscribed to our mailing list. We will never sell your personal information to anyone else.

Legal Disclaimer

Products manufactured by Maltese Sports are designed and heavily tested to minimize the risks of bodily injury but ice hockey, roller hockey and lacrosse are, by nature, high risk sports. Protective equipment can not eliminate all injuries, but can help to reduce their severity. Maltese Hockey assumes responsibility for manufacturing defects if such defects result in injury, provided that the product has been unmodified and is being used in an appropriate manner. Maltese Hockey can in no way be held responsible for injuries incurred while playing hockey if no manufacturing defects are present.